Yes, the registration and the profiles of all our registered users are free.

Quick and easy to find an advisor online on any topic, be it a legal, medical or life coaching session and more.

You can pick your preferred advisor based on their profile, photos or their feedbacks received. You can give them a direct call.

Secure payment is guaranteed by the most most trusted service provider in the US, Stripe.

You can make your arrangements in the comfort of your home, without having to spend time travelling.

Works like having a premium phone number, with the potential of new external clients.

You can give advice online regardless of location in the world. No need to meet in person.

You set your own fee, transferred to your account automatically at the end of the call.
Secure payment is guaranteed by the most trusted service provider in the US, Stripe.

You can make your arrangements in the comfort of your home, without having to spend time travelling.

Upon the completion of a consultation session, we deduct 14% of the advisor’s payment as a commission. The commission is set based on the gross consultation fee.

Nope. As a client, you only pay the advisor.

Upon the completion of a consultation session, the amount will be deducted immediately from the client, and the allocation and crediting of the payment to the advisor’s bank account will be made within 10 working days, without any additional intervention. In order to safeguard against possible misconduct, iadwise reserves the right to postpone the start of the transfer for 3 working days.

Your payments, the bank card details and the information you have provided are secure.

Our partner is one of the largest online payment service providers in the US.

Any amounts that you have specified to cover consultation fees will only be placed under an authorization hold on your card. When requested to do so, we ask that you specify an amount that you think is sufficient for covering the fee of the consultation. Please provide an amount no less than the advisor’s minimum fee, if there is one.

At the end of the consultation session, only the actual fee of the consultation will be charged to your card. Any amount remaining under the authorization hold will be released.

Our website is SSL certified. Your personal information, credit card transactions, data transfer and logins are not visible to third parties.

After the first 30 seconds, the consultation fee (minimum fee or fee per minute) will be charged. The first 30 seconds is a grace period; if the advisor takes the call instead of refusing it (just to inform the client that they are currently unavailable) and only uses the first 30 seconds, then no money will be charged. This protects the clients.

The consultation can last as long as the parties wish, some of the available features are: camera, microphone muting, screen sharing, chat and file upload.

It is set by the advisor for their consultation, charged from second 31 of the consultation session. This fee will be valid until the period proportional to the hourly fee is ended; it does not matter how long the conversation lasts. After this fee is exceeded, the hourly fee will apply.

For example: Hourly fee $60, Minimum fee: $10. In this case the minimum fee is enough for 10 minutes. After 10 minutes, $1 will be charged.

Special rate is a feature for the advisors during the consultation session. It can be used during the consultation session, if a specific issue comes up, or a process that requires a longer time investment from the advisor. The advisor can set a custom rate, which must be higher than the consultation fee. The custom rate is not added to the previous profit but it is the difference of the two sums.

The client can accept or refuse the special rate. When the client accepts it, the timer stops and the consultation session can last as long as the parties wish with no further costs involved for the client.

The client's problem may not be resolved during the consultation or requires additional follow-up. If that is the case, then there is a solution.

It is possible to add a one-time fee for a given task.

You can discuss the cost of the consultation with your customer depending on the nature of the issue. For a follow-up session, you can provide a one-time price prior to the session.

It must be accepted by the customer and paid immediately as the responses to the questions asked will not be given separately. This allows you to give advice on complex cases that require further sessions.

That's up to you. When registering as an individual or as a company, you have to enter your details in the Bank Details section. It is up to the account owner to determine where the fees will be paid to.

Tags are important keywords that summarize your qualification and experience. They help customers to find you easier. Tags are keywords about your expertise and advisory fields. We strongly recommend to add them as they are an important part of your profile.

No, it is not required. Simply register, create your profile, and agree to the Terms of Use upon registration.

It is not necessary to upload a professional certificate, diploma, or other sensitive info for registering a public profile, but for an attractive profile, some information is necessary and useful for gaining customer confidence.

Here at iadwise, we are working towards making our community a safer place that is fully compliant with the law.
Because of this, we must request all information the law requires and which enables us to verify your identity.

We may ask you to take a picture of your ID or other documentation in order to make sure you are who you claim to be. Please note that this is only to ensure that everybody can use our service to their complete satisfaction and discretion.

You need either a computer (desktop or laptop), a tablet, or a cell phone with internet connection, and a debit or credit card.

Supported devices:

• Android and iOS devices

No, all the services require a debit or a credit card.

This is an internet-based service and therefore, without an internet connection, you will not be able to receive calls. All features of the service we provide require internet access. Once you have internet access on your phone, you will be able to take voice and video calls and use all of the features provided by iadwise.

Our free chat service enables you to communicate and get in touch briefly with our advisors. Use this option to address relevant topics, such as availability or special rates etc.

Lost connection:
If you call back your advisor within 5 minutes, the consultation resumes where it finished.

The advisor hung up the call:

On desktop:
1) Scroll down to the bottom of the page.
2) Click on 'Contact Us'.
3) Fill in the fields with appropriate information, select the category, write your complaint and press 'Send'

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.).
2) Click on ’Help and Support’.
3) Go to ’Contact Us’.
4) Fill in your information, pick a category, write your message and click on ’Send’ button.

In case of financial errors or complaints, you can contact our support team.

On desktop:
1) Please scroll down to the bottom of the page.
2) Click on 'Send Report' tab.
3) Fill in the fields with your information, select the category, give details regarding your complaint and press the 'Send' button.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) Click on the ’Help and Support’ button.
3) Go to the ’Contact us’ tab.
4) Fill in your information, pick a category, write your message and click on the ’Send’ button.

On desktop:
1) Click on your username in the top right corner.
2) Select 'Dashboard' from the dropdown menu.
3) Under Financial Overview, select 'Purchases', and your previous transactions will be listed.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) From the dropdown menu, select ’Dashboard’.
3) From the dropdown menu appearing on the right, click on ’Purchases’.

On desktop:

Through your profile page:
1) Click on your username in the top right corner.
2) Select 'My Profile' from the dropdown menu.
3) On the left, below your profile picture, click on the minimum fee editing icon (white pencil inside a blue circle).
4) In the 'Advisor Rates' window, you can edit and add a minimum fee.

Through your profile settings:
1) Click on your username in the top right corner
2) Select 'Profile settings' from the dropdown menu.
3) On the left, click on the 'Advisor Rates' tab.
4) In the 'Advisor Rates' window, turn the minimum fee icon to 'On'.
5) Then you can edit and add your minimum fee.


On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) From the dropdown menu, select ’Profile settings’.
3) From the dropdown menu appearing on the right, click on ‘Advisor rates’.
4) Set switch to ‘On’.
4) Add your minimum fee.
5) Click on the ‘Save’.

Yes of course, here is how you can do it:

On desktop:
1) Click on your username on the top right corner.
2) In the drop-down menu, go to 'Invite Friends' .
3) In the pop up 'Invite Friends' window you can write a message.
4) In the email field, write your friend's email address (In case you'd like to send an invitation to multiple people, please click on the „+” button, and add additional email addresses)
5) Click on the 'Send' button in order to send out the invitation.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) From the dropdown menu select the ’Invite friends’ tab.
3) In the ’Invite friends’ page you can write your message.
4) In the email field, write your friend’s email address. (If you would like to send an invitation to more than one friend, click on the „+” button and introduce more email addresses)
5) Click on the ’Send’ button to send the invitation.

When your account setup is completed and saved, our customer service representatives will review your account, in a few hours. You will receive a notification about it to your email, mobile phone and your iadwise page.

On desktop:
1) Click on your username in the top right corner.
2) Select 'Profile Settings' from the dropdown menu.
3) Go to the 'Login Details' tab on the left.
4) change your 'Account Type' from Client to Advisor (the profile type is in blue).
5) Finally, you need to click on 'Save',to save the changes.

On mobile:
1) Open the control panel (dashboard, messages, calendar, etc.)
2) Select ’Profile Settings’ from the dropdown menu.
3) From the dropdown menu appearing on the right, click on ’Login Details’.
4) On the ’Login Details’ page, click on the ’Client/Advisor’ switch button. (The current profile type appears in blue)
5) Click on the ’Save’ button to save your changes.

On desktop:
1) Please scroll down to the bottom of the page
2) Click on 'Contact Us'.
3) Select the category, write your note and press 'Send'.

On mobile:
1) Open the control panel (dashboard, messages, calendar, etc.)
2) Click on the ’Help and Support’ button
3) Go to the ’Contact Us’ tab
4) Fill in your information, pick a category, write your message or complaint and click on the ’Send’ button.

Yes, you are able to contact other advisors and request a consultation session. However, you are not able to contact clients, only clients can reach you.

On desktop:
If you are not logged in, click on the 'Sign In' button on the main page and click on the 'Forgot Your Password' button. Enter your email address in the popup window and you will be sent an email with instructions to change your password.

On mobile:
1) If you are not logged in, open the control panel (Sign in, Registration, etc.)
2) Click on the ’Sign In’ tab.
3) To receive a password recovery email, click on ‘Did you forget your password?’.

On desktop:
1) Click on your username in the top right corner.
2) Select Dashboard from the dropdown menu.
3) Click on Advising Summary on the left.
4) The details of your previous consultation sessions will appear in the advices chart.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) Click on the ’Dashboard’ tab.
3) From the dropdown menu appearing on the right, click on ’Consultations’.
4) You can view your previous consultation if you click on ’Advice taken’.

On desktop:
You have two options to create blogs. (Please note that only advisors have this option.)

First option:
1) Click on your username in the top right corner.
2) Select 'Profile Settings' from the dropdown menu.
3) Press 'Blogs' in the top left corner.
4) Click on the 'Create New Blog' button.

Second option:
1) Click on your username in the top right corner.
2) Select 'View Profile' from the dropdown menu.
3) Click on 'Blogs', which is located under the 'Start Free Chat' button in the middle.
4) Click on the 'Create new blog' button and the blog editor will appear.


On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) From the dropdown menu, select ’Profile settings’.
3) From the dropdown menu appearing on the right, select ’Blogs’.
4) Then click on the ’Create new blog’ button.

Video files are not supported.

Our website supports four different types of files: .jpg, .png, .gif, .bmp., .pdf, .xls, .docx, .ppt

Video files are not supported.

Our website supports four different types of files: .jpg, .png, .gif, .bmp., .pdf, .xls, .docx, .ppt

On desktop:
1) Click on your username in the top right corner.
2) Select 'Calendar' from the dropdown menu.
3) Click on the 'Cancel' button on the right.
4) Confirm the cancellation by pressing 'Yes' in the pop up window.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) Click on ‘Calendar’ from the dropdown menu.
3) Click on the appointment that you would like to cancel, then click on the ‘Cancel’ button.

On desktop:
1) Click on your username in the top right corner.
2) Select 'Profile Settings' from the dropdown menu.
3) Click on 'Payment details' on the left.
4) In the 'Account number' field you can change your bank account number.
5) Click on the 'Save' button.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) From the dropdown menu, select ’Profile Settings’.
3) From the dropdown menu appearing on the right, click on ’Payment Details’.
4) Then click on the ’Account number’ tab, and you can edit it.
5) After you change it, click on the ’Save’ button.

Qualifications, references and work experience will make it easier to review your profile, but it is not necessary to list them.

On desktop:
1) Please scroll down to the bottom of the page.
2) Click on 'Send Report'.
3) Select the appropriate category for your feedback, and upon completing the form, press the 'Send'.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.).
2) Click on the ’Help and Support’ button.
3) Go to the ’Contact Us’ tab.
4) Fill in your information, pick a category, write your message and click on the ’Send’ button.

The consultation is always invoiced on an individual basis by the advisor. Iadwise invoices the consultant after the commission.

On desktop:
1) Click on your username in the top right corner.
2) Select 'Dashboard' from the dropdown menu.
3) Click on the 'Advising Summary' menu on the left.
4) Scroll down to 'Advices Taken'.
5) In the spreadsheet click on 'More' button on any of your past consultations.
6) You can see the history of the consultation in the pop up window.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) Open ‘Dashboard’ from the dropdown menu.
3) Click on ‘Consultations’ from the dropdown menu on the right.
4) You can view your previous sessions under ‘Advices Taken’.
5) Scroll down to the list of your previous consultations.
6) Click on the consultations of your choice and then click on the ‘More’ button..
7) On top of the window click on the ‘Chat History’.

Iadwise invoices the fee of the service to the advisors. It is up to the advisors how and when they will issue an invoice to their clients for the services provided.

Only files with the availability set to 'Always' or 'Specific date' can be viewed later:

On desktop:
1) Click on your username in the top right corner.
2) Select 'Dashboard' from the dropdown menu.
3) Click on 'File Uploads' and the files will appear.
(Files that can not be opened, must be downloaded.)

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) Open ‘Dashboard’ from the dropdown menu.
3) Click on ‘Files’ from the dropdown menu on the right.
4) You can view the files sent during the consultation if you click on the ‘Files Received’ button.

It is the advisor’s task to issue invoices to their clients. Any liability occurring from the failure to issue an invoice or from improperly issuing one is the responsibility of the advisor.

On desktop:

First option:
1) Click on your username in the top right corner.
2) Select 'View Profile' from the dropdown menu.
3) Click on 'Change Cover Photo.'
4) You can upload your cover photo by clicking on the 'Select File' button (Please note that your cover photo's size can be max. 30 megabytes and must be in a jpg, png, gif or bmp format.)
5) After you selected the file, click on the 'Upload button.'

Second option:
1) Click on your username in the top right corner.
2) Select 'Profile Settings' from the dropdown menu.
3) Click on 'Image Uploads.'
4) Click on 'Attach Image' next to 'Cover Photo.'
5) You can upload your cover photo by clicking on the 'Select File' button (Please note that your cover photo's size can be max. 30 megabytes and must be in a jpg, png, gif or bmp format.)
6) After you selected the file, click on the 'Upload' button.


On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) From the dropdown menu, select ’Profile Settings’.
3) From the dropdown menu appearing on the right, click on ‘Image Uploads’.
4) Then click on the ‘Image Upload’ button underneath the cover photo.
4) You can select how you would like to upload the picture in the popup window.
5) After selecting the image, click on the ‘Save’ button on the page.

A session may be initiated by a client in three ways: voice, video and message.
If you decide to start a voice call, only your microphone will be activated on your end. During a video call, both parties can see and hear each other, thereby creating confidentiality between them.

In case of financial errors or complaints, you can contact our support team:

On desktop:
1) Please scroll down to the bottom of the page.
2) Click on 'Send Report'.
3) Fill in the fields with appropriate data, select the category, write your complaint and press the 'Send' button.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.).
2) Click on the ’Help and Support’ button.
3) Go to the ’Contact Us’ tab.
4) Fill in your information, pick a category, write your message or complaint and click on the ’Send’ button.

The party receiving the call also has three ways to take this call: chat, voice or video call. If the other party who you are trying to reach clicks on 'Chat', then the microphone will be inactive until the other party turns it on and switches to either a voice or video call. If the other party takes the call either as a voice or video call, the microphone will automatically turn on.

This limit was set up to ensure clients only take up a certain amount of space on advisors calendars.

On desktop:
On the top of the page, next to your username on the left, click on the 'Messages' icon, to have all of your messages displayed with every client or advisor. When you click on the name, all of the messages sent and received from/to that person will be displayed.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) Click on the ‘Messages’ tab.

On desktop:

First option:
1) Click on your username in the top right corner.
2) Select 'Calendar' from the dropdown menu.
3) Your appointments will be listed. Click the 'Modify' button on the right.
4) Set the appointment to the appropriate time.
5) Click 'Save' at the bottom right and the advisor will be notified of the change.

Second option:
1) Open your advisor's page.
2) Click on the 'Book an Appointment' button under the cover photo.
3) Click on the appointment you want to modify.
4) Click on the 'Modify' button in the pop up window.
5) Choose another date.
6) Click on the 'Save' button.


On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) Click on ‘Calendar’ from the dropdown menu.
3) Click on the appointment that you would like to modify, then click on the ‘Modify’ button.
4) Select a new appointment in the popup window, then click on the ‘Create’ button.

On desktop:
1) Click on your username in the top right corner.
2) Select 'Profile Settings' from the dropdown menu.
3) Click on 'Login Details'.
4) Click on 'Attach Image'.
5) You can upload your profile picture by clicking on the 'Select File' button (Please note that your profile picture can be max. 30 megabytes and must be in a jpg, png, gif or bmp format.
6) After you selected the file click the 'Upload' button.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) From the dropdown menu, select ’Profile Settings’.
3) From the dropdown menu appearing on the right, click on ‘Login Details’.
4) In the window, click on the ‘Attach image’ button..
5) You can select in the popup window how you would like to upload the image.
6) After you selected, click on the ‘Save’ button.

On desktop:

First option:
1) Click on your username in the bottom right corner.
2) From the dropdown menu, select 'View Profile'.
3) Scroll down and click on the edit icon next to „Description” (white pencil inside a blue circle).
4) In the popup window, you can edit your account description.

Second option:
1) Click on your username in the top right corner.
2) Select profile settings from the dropdown menu.
3) On the left, click on the "Area of Expertise” tab.
4) In your 'Area of Expertise', click on it.


On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) From the dropdown menu, select ’Profile Settings’.
3) From the dropdown menu appearing on the right, click on 'Expertise.
4) In this window, under ‘Short Introduction’, you can enter your introduction.
5) After you finish editing, click on the ‘Save’ button.

You will be able to receive messages on all your devices that are logged in. However, phone and video calls can only be taken on one device at a time.

On desktop:
1) Click on your username in the top right corner.
2) Select 'Profile Settings' from the dropdown menu.
3) Click on 'Deactivate Profile' at the bottom left.
4) Set 'Delete' in the deactivation type tab.
5) You will be asked to provide the reason for deletion.
6) Click on the Deactivate Profile button.

On mobile:
Not possible on mobile devices.

On desktop:
1) Click on your username in the top right corner.
2) Select 'Profile Settings' from the dropdown menu.
3) Click on 'Deactivate Profile' at the bottom left.
4) Set 'Suspend' in the deactivation type tab.
5) You will be asked to provide the reason for deactivation.
6) Click on the 'Deactivate Profile' button.

On mobile:
Not possible on mobile devices.

Your email address given during registration can only be changed by our customer support.

On desktop:
1) To initiate the change, please scroll down to the bottom of the page.
2) Click on Contact Us.
3) Select the appropriate category, fill in your information, write your message and press the 'Send' button.

On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.).
2) Click on the ’Help and Support’ button.
3) Go to the ’Contact Us’ tab.
4) Fill in your information, pick a category, write your message and click on the ’Send’ button.

On desktop:
1) Open the advisor’s profile page.
2) Click on Feedback under the ‘Call Advisor Now’ button. All advisor ratings and feedback will be listed.

On mobile:
1) Open the profile of the advisor.
2) Click on the ‘Feedback’ tab.

On desktop:

For Clients:
1) Click on your username in the top right corner.
2) Select 'Dashboard' from the dropdown menu.
3) Click on 'Advising Summary' on the left side.
4) In the 'Advice Taken' list, you can check your previous sessions.
5) Click on the 'Feedback' button next to the session that you want review.

For Advisors (as clients):
1) Click on your username in the top right corner.
2) Select 'Dashboard' from the dropdown menu
3) Click on 'Advising Summary' on the left side.
4) At the top, choose 'Advice taken'.
5) At the 'Advice taken' chart, you can check your previous sessions.
6) Click on the 'Feedback' button next to the consultation session that you want to review.


On mobile:
1) Open the control panel (Dashboard, Messages, Calendar, etc.)
2) From the dropdown menu, select ‘Dashboard’.
3) From the dropdown menu on the right, click on ‘Consultations’.
4) You can view your sessions if you click on ‘Advices Taken’.
5) Scroll down to your previous consultations.
6) Click on ‘Feedback’ next to the consultation that you haven’t rated yet.
7) In the popup window you can rate the consultation and write a comment.

If you set the files to be able to view it 'Always' or until a 'Specific date' during the consultation session, then you will be able to view these files even after the session ended.